I just read the following story on Neil Gaiman’s blog. Unfortunately, there is no permalink or trackback feature so I will just quote the paragraph. I hope that’s alright Neil. Seems like trains might also need a good usability makeover. (I mean, hey, who had this stupid idea to have carriage doors that can only be opened from the outside? You have to open the window hang your whole upper body out of the window to get to the door handle. I have seen elderly people who quite struggled with that. Stupid idea!) Anyway, the story not only reminds us to make our environment a bit more user friendly but also to think about our fellow human beings from time to time.
And while you’re there, have a look at his other stuff. He is one of my favorite writers and his blog is worth reading as well.
EDIT: Thanks to the comment, I simply linked to the post and had not to quote the whole thing.